The CloudFactory WorkSpaces self-service portal has been retired
Effective October 6, 2026, the CloudFactory WorkSpaces self-service portal has been retired and is no longer available. Users can no longer manage Amazon WorkSpaces functions like Start, Stop, Reboot, and Restore.
What you need to do
If you need help with Amazon WorkSpaces management functions, contact the Service Desk by:
- Phone: 888.349.7762
- Ticket: Submit a ServiceNow ticket